Refund policy

In the event of a refund or return SilverAnt Outdoors follows these protocols ensuring good customer service and continued business. All orders are rigorously tested to meet all standard requirements relevant to the industry standards and to your country. However, should any items in your order be in non-conformance, damaged or any other objection to the product please contact us immediately. 

From the date of delivery and confirmation of delivery, the buyer must notify us formally of any product objections or damages within 30 days. Upon successful redelivery, to SilverAnt Outdoors a refund shall be issued immediately providing the order matches the formal writing stating the reasons for refusal. Also, should the buyer alter the delivery in any way without notifying SilverAnt Outdoors, we reserve the right to refuse a refund.

Furthermore, SilverAnt Outdoors is not liable for any damage or loss incurred due to delivery discrepancies within the return delivery date. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

We view each refund individually on a case-by-case basis and know that our customer service team shall deal with your refund or return swiftly and professionally.

Please return your goods to:

Building A Room 308,

Muren International Trading Port,

Changping Town,

Dongguan,

Guangdong,

523478

China